Patient characteristics associated with in-person visits
| Factor | In-person visits (N=30,987) | Other visits (N=12,276) | P value | Adjusted OR In-person visits (95% CI) | P value |
| Age (years), mean±SD | 57.5±17.4 | 54.3±17.4 | <0.001 | 1.01 (1.008 to 1.012) for every 1 year increase in age | <0.001 |
| Age ≥65 years, n (%) | 12 354 (39.9) | 3906 (31.8) | <0.001 | ||
| Sex, n (%) | 0.055 | ||||
| Male | 11,876 (38.3) | 4583 (37.3) | |||
| Female | 19,111 (61.7) | 7693 (62.7) | |||
| Race, n (%) | <0.001 | ||||
| White | 23,868 (77.1) | 9564 (78) | Reference | ||
| Black | 4297 (13.9) | 1696 (13.8) | 1.08 (1.008 to 1.15) | 0.029 | |
| Hispanic | 1208 (3.9) | 369 (3.0) | 1.43 (1.26 to 1.63) | <0.001 | |
| Others | 1583 (5.1) | 637 (5.2) | 1.09 (0.98 to 1.21) | 0.093 | |
| Type of insurance | |||||
| Private | 18,835 (62.1) | 7626 (63.3) | <0.001 | Reference | |
| Medicare | 6699 (22.1) | 2282 (18.9) | 1.001 (0.94 to 1.06) | 0.96 | |
| Medicaid and other public | 4430 (14.6) | 2003 (16.6) | 0.99 (0.93 to 1.06) | 0.87 | |
| No insurance | 369 (1.2) | 135 (1.1) | 1.07 (0.88 to 1.31) | 0.5 | |
| Median household Income by zip code (by quartile), n (%) | |||||
| Lowest | 7155 (23.1) | 3166 (25.8) | <0.001 | Reference | |
| Second | 7802 (25.2) | 2896 (23.6) | 1.19 (1.11 to 1.27) | <0.001 | |
| Third | 8059 (26) | 3123 (25.4) | 1.13 (1.06 to 1.21) | <0.001 | |
| Highest | 7969 (25.7) | 3090 (25.2) | 1.14 (1.07 to 1.22) | <0.001 | |
| Employment status, n (%) | |||||
| Employed | 11,879 (38.3) | 4989 (40.8) | <0.001 | Reference | |
| Unemployed | 11,968 (38.6) | 4815 (39.4) | 0.96 (0.91 to 1.02) | 0.19 | |
| Retired | 6633 (21.4) | 2076 (17) | 1.03 (0.96 to 1.11) | 0.35 | |
| Unknown | 502 (1.6) | 350 (2.9) | 0.74 (0.62 to 0.87) | <0.001 | |
| Marital status | |||||
| Married | 15,562 (50.2) | 5901 (48.1) | <0.001 | Reference | |
| Single | 15,010 (48.4) | 6196 (50.5) | 0.94 (0.90 to 0.98) | 0.012 | |
| Others | 414 (1.3) | 179 (1.5) | 0.88 (0.73 to 1.07) | 0.21 | |
| H/o tobacco use | 4110 (13.3) | 1793 (14.9) | <0.001 | 0.93 (0.86 to 0.99) | 0.041 |
| H/o alcohol use | 13,208 (44.3) | 5486 (46.9) | <0.001 | 0.89 (0.86 to 0.94) | <0.001 |
| H/o illicit drug use | 1835 (6.1) | 822 (7) | <0.001 | 0.94 (0.86 to 1.03) | 0.24 |
| Primary language | |||||
| English | 30,323 (97.9) | 12,032 (98) | 0.036 | Reference | |
| Spanish | 286 (0.9) | 127 (1) | 0.73 (0.58 to 0.93) | 0.01 | |
| Other languages | 378 (1.2) | 117 (1) | 1.26 (1.005 to 1.58) | 0.045 | |